Handled automatically
Routine guest questions, 24/7
Cleaning scheduled after every booking
Calendars synced across channels
Your figures updated in the app
Dedicated property manager · DubaiA name, not a ticket number.
One dedicated person who knows your property by heart and answers you personally.
The role
The person responsible for your property.
Your questions
Answered personally, by someone who knows your property.
Your figures
Performance, statements and expenses, explained.
Every stay
Cleaning and standards monitored, guest after guest.
Every incident
Followed to its close, with you kept informed.
On site
1 h
Our own team at the property within one hour.
No contractor to chase: our maintenance team attends within a maximum of one hour, 24/7.
Technology and people
Automated where it is faster. Personal where it matters.
Handled by your property manager
Your questions and requests
Maintenance decisions and approvals
Incidents, followed to their close
Explaining statements and performance
When you hear from us
Present at the moments that count.
From day one
Your owner app set up and explained during onboarding.
When something happens
You are notified and it is followed until it is closed.
When a decision is needed
Anything above the agreed limits waits for your approval.
Whenever you ask
Message from the app; someone who knows your property answers.
We speak your language
- English
- Spanish
- German
Property manager questions
What owners ask about their property manager.
What your property manager does, how to reach them and what is handled automatically. For everything else, the full FAQ or a WhatsApp message.
What does my property manager do?
They are the person responsible for your property. They answer your questions, explain your performance, statements and expenses, monitor cleaning and standards guest after guest, take maintenance decisions and approvals with you and follow every incident until it is closed.
How do I reach my property manager?
Directly: by message from the owner app, or by email, WhatsApp or video call, in English, Spanish or German. Someone who knows your property answers, not a shared inbox or a call centre.
What is automated and what does a person handle?
Routine guest questions (24/7), cleaning scheduled after every booking, calendars synced across channels and your figures in the app are handled automatically. Your questions and requests, maintenance decisions and approvals, incidents and the explanation of your statements are handled by your property manager.
When will I hear from my property manager?
From day one, when your owner app is set up and explained during onboarding. Then whenever something happens at the property, until it is closed; whenever a decision above the agreed limits needs your approval; and whenever you ask.
Is the property manager included in the fee?
Yes. Your dedicated property manager and the owner app are included in the 10% management fee, for every property we manage.
Begin
Let your property earn. Quietly.
Instant estimate for your area, and a personalised analysis of your unit within 24h.
Free · No obligation · Personalised within 24h